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Industry Solutions

Built for the Way
Your Industry Communicates

PhoneServ is designed around how real industries work — not generic business telephony. From healthcare compliance to construction site mobility, we've got you covered.

Healthcare

HIPAA-Compliant Communications for Healthcare Providers

Clinics, hospitals, and private practices need a phone system that meets rigorous patient privacy requirements while keeping staff connected across locations. PhoneServ's healthcare tier is built from the ground up for PIPEDA and HIPAA compliance.

  • HIPAA Business Associate Agreement (BAA) included
  • Encrypted call recording with access controls
  • AI appointment reminders via voice & SMS
  • After-hours on-call routing & escalation
  • Patient callback queue — no hold music required
  • EMR/EHR integration via API
Healthcare Solutions
45%
Reduction in no-shows with AI reminders
100%
HIPAA & PIPEDA compliant storage
24/7
After-hours AI voice coverage
3 min
Average setup time per extension
Financial Services

Compliant, Recorded, and Always Professional

Banks, insurance brokers, mortgage companies, and investment advisors operate in heavily regulated environments. Every client interaction is a compliance record. PhoneServ gives financial services firms the audit trail, recording, and monitoring tools that regulators require.

  • MiFID II & OSFI-aligned call recording
  • Tamper-proof recording with chain-of-custody logs
  • Automated call transcription for audit review
  • Live call monitoring and whispering for supervisors
  • Custom retention policies (1–10+ years)
  • Multi-office SIP trunking with local DIDs
Financial Services Solutions
10yr
Maximum call recording retention
100%
Calls captured with no gaps
<2s
Transcript search response time
SOC2
Type II security certification
Education

Connecting Campuses, Staff & Parents

Schools, colleges, and training institutions need reliable communication across campuses, with parents, and for emergency notifications. PhoneServ simplifies multi-campus phone management and adds AI tools for attendance, scheduling, and emergency broadcasts.

  • Multi-campus unified dialplan
  • Mass notification & emergency broadcast
  • AI attendance reminder calls
  • Parent communication portals
  • Staff directory with extension dialing
  • E911 compliance per building
Education Solutions
60%
Faster parent communication
1-click
Emergency broadcast to all buildings
50+
School boards supported across Canada
Free
E911 per-building compliance
Coworking & Flex Office

Phone Infrastructure as a Service for Flex Spaces

Coworking operators and flex office landlords can offer professional phone numbers as a premium amenity. PhoneServ's multi-tenant architecture lets you provision and bill per-member, with full separation between tenants.

  • Per-tenant provisioning via admin portal
  • Reseller billing & white-label options
  • Virtual receptionist for building main line
  • Hot desk & shared extension support
  • Usage-based billing reports per member
  • Mobile app so members work from anywhere
Coworking Solutions
5min
New member fully provisioned
$0
Hardware required for softphone users
White
Label reseller program available
100+
Simultaneous tenants per platform
Construction

Mobile-First Comms for Crews in the Field

Construction companies can't be tied to a desk phone. Your superintendents, project managers, and trades need to stay connected from job sites, trailers, and vehicles. PhoneServ's mobile softphone and AI dispatch tools keep projects moving.

  • iOS & Android softphone app
  • Project-based ring groups per job site
  • AI call notes & task extraction
  • Subcontractor directory & speed dial
  • Site-specific voicemail boxes
  • Integration with Procore & Buildertrend
Construction Solutions
70%
Of calls handled on mobile app
2x
Faster project communication
AI
Auto-generated call action items
4G/LTE
Optimized for mobile networks
Manufacturing

Reliable Voice for the Plant Floor and Beyond

Manufacturing operations need communication that works in noisy environments, across shifts, and between plant floor, office, and remote management. PhoneServ integrates with your existing infrastructure and scales with your operation.

  • Overhead paging & PA integration
  • Shift-change auto-routing rules
  • Supervisor monitoring & barge-in
  • Multi-facility single management portal
  • Safety & emergency broadcast
  • ERP & WMS integration
Manufacturing Solutions
99.99%
Uptime SLA — production never stops
24/7
Support for 3-shift operations
PoE
Compatible with existing desk phones
50+
Supported IP desk phone models

Don't See Your Industry?

PhoneServ works for businesses of all types. Talk to a solutions expert and we'll design a setup that fits your workflow.

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