This service is operated by Binarium Corp, 6733 Mississauga Rd Suite 700, Mississauga, Ontario, Canada L5N 6J5. Effective date: May 7, 2026.
1. Information We Collect
We may collect the following types of information when you visit or use PhoneServ:
Personal Information
- Name and contact details
- Email address
- Phone number
- Any information you voluntarily provide through contact forms or account creation
Usage Data
- IP address and geographic region
- Browser type and version
- Pages you visit and time spent
- Date and time of visit
- Device information and operating system
Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance your experience. You can disable cookies through your browser settings, though some features may not function properly as a result.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Providing and maintaining the PhoneServ service
- Improving our website and service quality
- Communicating with you regarding support, updates, and billing
- Analyzing usage patterns to enhance functionality
- Preventing fraud and ensuring platform security
- Meeting legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share data only in the following limited circumstances:
- With trusted service providers bound by confidentiality agreements
- To comply with legal obligations or lawful government requests
- To protect the rights, safety, or property of PhoneServ or its users
- In connection with a merger, acquisition, or sale of business assets
4. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. Our infrastructure is hosted in Canadian data centres and meets PIPEDA compliance requirements. However, no method of internet transmission is 100% secure.
5. Your Rights Under PIPEDA
Under Canadian privacy law (PIPEDA), you have the right to access, correct, or request deletion of your personal data, and to withdraw consent for certain processing. To exercise these rights, contact us at info@phoneserv.ca.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Call recordings and transcriptions are retained according to the retention policy configured by the account administrator.
7. Third-Party Links
Our service may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
8. Children’s Privacy
PhoneServ is not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date will be revised when changes are made. Continued use of PhoneServ after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
- Email: info@phoneserv.ca
- Phone: +1 (855) 274-6899
- Address: Mississauga, Ontario, Canada